PALINET ILL

OCLC has sent us the following update:

As you may be aware, Borrower and Lender IFM reports for the month of October were missing some (but not all) transactions that occurred between October 15 and October 17. The associated debits and credits for these transactions were also missing on the October invoices.

We are happy to report that the IFM reports have been re-run and are now correct on OCLC’s statistics website (www.stats.oclc.org). The November invoices will include the debits and credits for the missing transactions.

We apologize for any inconvenience this may have caused.

Again, please feel free to contact PALINET at support@palinet.org if you have any questions or concerns.

OCLC has posted the following announcement:

We regret to inform users that the data displayed in the OCLC Usage Statistics Reports (http://www.stats.oclc.org) for October is currently incomplete.

Due to some unexpected downtime of the Statistics gathering tool used by WorldCat Resource Sharing transactions logged between October 15-19 currently reflect some of the data generated but not all. All Resource Sharing reports and IFM reports are affected.

We are working to re-running complete reports and will let you know when they are available. We expect them to be fully restored within the few weeks.

In the meantime, please feel free to contact PALINET at support@palinet.org if you have any questions or concerns.

Reduce the amount of paper and ink you consume with ILLiad. Sign up today for a free, live Web session to learn how ILLiad can help you manage and improve interlibrary loan to your patrons, and see a demo of ILLiad version 7.3.

Some of the new features include:

• New ILLiad Web reports: All of the Web reports have been rewritten and new reports have been added. New features include the ability to sort columns, add your own groupings, and export the results directly to Microsoft Excel via the web.
• New Web circ module: Allow your circulation staff to check out, check in, and renew items via a Web page in ILLiad instead of having to setup an instance of the ILLiad Client.

Register today!  Four sessions are available:

Register     Thursday, October 30    2:00 - 3:00 PM ET
Register     Tuesday, November 4     1:00 - 2:00 PM ET
Register     Wednesday, November 19     2:00 - 3:00 PM ET  
Register     Tuesday, December 2     1:00 - 2:00 PM ET    

Click here to learn more about OCLC ILLiad

These Web seminars are intended for OCLC Member libraries that are interested in learning more about ILLiad. Not intended for current libraries using ILLiad.

The American Library Association is seeking nominees for the tenth annual Virginia Boucher/OCLC Distinguished ILL Librarian award. This award recognizes and honors a librarian for outstanding professional achievement, leadership, and contributions to interlibrary loan and document delivery, through publication, during the previous two years, of significant professional literature, participation in professional associations, and/or innovative approaches to practice in individual libraries.

Nominations must be submitted by Monday, December 15, 2008 to the ALA RUSA STARS Boucher Award Committee Chair, Cherie Weible. Nominations may be sent to Cherie by e-mail, fax, or by snail mail. See the signature file at the end of this message for contact information.

The candidate must have been employed in a library and held some responsibility for his/her institution’s interlibrary loan, document delivery, or resource sharing services at the time the contribution being honored was made. Contributions supporting a nomination must have occurred during the two years prior to the nomination deadline. The candidate’s achievement must be demonstrated in at least one of the following areas:

1. Planning and implementing an innovative or pioneering approach to ILL/document delivery service that is recognized as a model on a regional or national level.

2. Notable publication (article, book, or conference paper) deemed significant in the literature of the field.

3. A record of sustained, recognized, and exceptional participation in regional, national, or international associations devoted to the promotion of ILL/document delivery in a library environment.

Nominations take the form of a letter which includes a formal statement of nomination with a rationale for the nomination. Also include a resume of the candidate’s career and achievements, as well as contact information for the nominee.

The award consists of $2,000 plus a citation. Again, the deadline is Monday, December 15, 2008, so nominate yourself or your colleagues now! This is your opportunity to honor a colleague or co-worker. Keep in mind that if you were nominated in a previous year and were not selected, we again welcome your nomination.

On behalf of the Boucher Award committee, thank you. Cherie Weible

Click below for further information:

http://www.ala.org/ala/rusa/rusaourassoc/rusasections/stars/starssections/committeesa/illlibrarianawd/virginiaboucher.cfm

OCLC is requesting your participation in a survey that will be used to create new “best of breed” interlibrary lending statistics reports for the Interlibrary Loan services we offer.  We invite your input on the statistics reports you currently use, including access, metrics, and formats.

The survey, which should take less than 15 minutes to complete, can be found at http://www.surveymonkey.com/s.aspx?sm=KEG8P0iqo5d8Bmd_2b07S7Hw_3d_3d  Responses are due by Friday, October 3.

Wednesday, September 10 was a non-referral day to allow lenders an extra day to respond to outstanding requests due to problems with ILLiad and WorldCat Resource Sharing.

The Basic Interlibrary Loan Cycle
Access and Authorizations
Additional Loan Cycles
OCLC Policies Directory
OCLC ILL Fee Management Service
Creating ILL Requests
Choosing Lenders
Completing a Loan Cycle
Printing from Request Manager
The WorldCat Resource Sharing User Guide is available in PDF format at: http://www.oclc.org/us/en/support/documentation/resourcesharing/using/userguide/WCRS_UserGuide.pdf

This Sunday, July 13, OCLC will be implementing new “Reasons for No” for users of WorldCat Resource Sharing. This change will happen at a later date for users of OCLC ILLiad following the release of a new ILLiad Web service. The original Reasons for No were developed by the ILL Protocol Implementers Group (IPIG). Over the years, some of these reasons have become outdated and new reasons have become necessary. The details of these changes are outlined below.

Process

Beginning in 2008, OCLC started working with an ad hoc group of libraries to revamp the Reasons for No as they appear in WorldCat Resource Sharing and OCLC ILLiad. This advisory group consisted of volunteers from the OCLC ILL Users Group at ALA Midwinter, members of SHARES, library staff who participated in discussions on ILL-L, and Regional Service Providers and any libraries they contacted.

We presented a list of current Reasons for No, asked for user opinions on the usefulness of the reasons and suggestions for new reasons. We also asked for opinions on how “Not Found as Cited” should be handled systematically. We went through this process four times until we came to a resolution where each proposed change had a majority.

Complete list of Reasons for No

Below is the list of Reasons for No that will appear in WorldCat Resource Sharing starting in July 2008. They are in the order in which they will appear in the drop-down list. This order corresponds to how often they are used by WorldCat Resource Sharing and ILLiad users.

1. In Use/On Loan
2. Non Circulating
3. Not on Shelf/Missing
4. Not Owned
5. Lacking Volume/Issue
6. Branch Policy Problem
7. On Order
8. Cost Exceeds Limit
9. Technical Processing
10. Preferred Delivery Time Not Possible
11. Poor Condition
12. At Bindery
13. Volume Issue Not Yet Available
14. Not Licensed to Fill
15. Required delivery services not supported
16. Prepayment Required
17. Other

Retired Reasons for No

The following Reasons for No will no longer be used:

1. Unspecified
2. Charges
3. Locations not found
4. On reserve (now use: In use/on loan)
5. On hold (now use: In use/on loan)
6. Not found as cited (moved to system-supplied Conditional response)
7. Lacks copyright compliance (moved to system-supplied Conditional response)

Changes for Conditional Responses

In the current environment all conditional responses are supplied by users via the Administrative Module and Constant Data. Beginning in July, the WorldCat Resource Sharing system will supply four conditional responses for users:

1. Not found as cited (will no longer be a Reason for No) - Used when the Lender cannot find a requested item based on borrower-supplied citation information
2. Duplicate request? (new) - Used when the Lender receives two requests for the same item around the same time. The Lender can confirm that the Borrower truly wants two copies of the same item.
3. Borrower concerns/please contact lender (new) - Used when a Lender is not comfortable lending an item to a particular Borrower until they have a conversation. This may be due to overdue materials, materials with IFM attached that have not been received, etc.
4. Lacks copyright compliance (will no longer be a Reason for No)  - Used when the Borrower has not noted CCG or CCL compliance and the Lender wants this information to be supplied before agreeing to supply the item.

ILLiad impact

OCLC is making these changes first to WorldCat Resource Sharing. At the same time as the changes are implemented in WorldCat Resource Sharing we will be updating the Atlas Systems Web service to include the new Reasons for No in ILLiad. Until that development work is completed and users have upgraded to the new release that incorporates the Web service, users of ILLiad will not have access to these new Reasons for No and users of WCRS may receive some of the older Reasons for No.

ISO ILL impact

Users of ISO ILL will continue to receive ISO-sanctioned Reasons for No. New OCLC Reasons for No will be mapped to “Other” if there is no logical ISO reason provided.

Other partners

OCLC is also updating the Web services used by other partners that use WorldCat Resource Sharing. We will be making this updated Web service available in July 2008. As with ILLiad, there will be some lag time while partner organizations implement the new Web service and users upgrade their software.

-OCLC

From:http://www.ala.org/ala/ascla/asclapubs/interface/archives/contentlistingby/volume30/rrsinnovation.cfm

The Rethinking Resource Sharing Initiative (RRSI) was started to advocate for a complete rethink of the way libraries conduct resource sharing in the context of the global Internet revolution. In order to showcase resource sharing innovation, the RRSI has created an award to encourage libraries and librarians to make changes in how they do resource sharing and improve service to users.

Up to three winning submissions will be awarded a cash prize of $1,000 each. Recipients will be announced at the ALA Reference and User Services Association”s Sharing and Transforming Access to Resources Section’s (RUSA STARS) “Rethinking Resource Sharing” preconference on June 27 in Anaheim and also will be invited to present at the International Federation of Library Associations (IFLA) satellite preconference, “Rethinking Access to Information: Evolving Perspectives on Information Content Delivery,” in Boston in August 2008.� Funding for the 2008 Innovations Awards was provided by the Alliance of Library Service Networks.

To be considered for the award, please submit a description of the user-centric service change you have made that has improved resource sharing in your library, consortium, or state. Full details for submission can be found at Rethinking Resource Sharing Web site.

The deadline for applications/nominations is May 15, 2008 (postmark or date of e-mail). Submissions are sent to the chair of the Rethinking Resource Sharing Awards Committee: Anne K Beaubien, Director of Cooperative Access Services, University of Michigan Library, 920 North University, 106 Hatcher Graduate Library, Ann Arbor, MI 48109-1205.

For additional information, contact Anne Beaubien.

As of April 13, 2008, WorldCat Resource Sharing is happy to announce the re-designed two-per-page printing .PDF layout. A group of twenty librarians and nine network representatives worked closely with OCLC and help determine that left justifying all the information except the patron information would allow for easy reading and consistency of style between the one and two per-page. It was also decided that it would benefit libraries by always displaying the following fields whether or not the information was present in the request, those fields are: call number, shipped date, lending charges, and returned date. If patron information is present, the bibliographic information wraps to another line and the patron data appears to the right of the first line of bibliographic information, a vertical line separates the different information. If there is no patron information the bibliographic information will extend across the page. OCLC hopes that this new layout will greatly improve the usability of the two-per-page printout.